All our products come with 12 month warranty. We are happy to repair your purchase if it failed due to manufacture or material defects within this time free of charge. If the product failed due to misuse we will apply charges for the repair. 

EU return shipping within the warranty period is on us. 

International (outside of the EU) shipping both ways is on you.

Please always send product back to us with a tracking number as we will take NO responsibility for lost items. 

If you bag got damaged after the 12 month warranty period we will still be happy and fix it for you. Please email us at info@dyedinthewool.eu to discuss it further. Each repair will be priced individually after email or phone conversation. 

 

BY PURCHASING OUR PRODUCTS YOU AGREE TO ALL TERMS AND CONDITIONS.